FAQs – For Hosts
Your question is not here?
Contact
Click or call, we’re here to help! Send us a message or give us a call at (561) 408-6000.
mybnb.app works seamlessly with any vacation rental software or booking site (such as AirBnb, and Vrbo) – to elevate guest experiences and decrease host/manager workload – for free
Reference everything – from home access codes, wifi passwords and parking details to local tips, host recommendations, exclusive deals and more – anywhere, anytime!
Access all rental information – from Reservation and Payment Details to Financial Summaries and Performance Graphs – in a user-friendly, easy to navigate, lightning fast app
From house rules, check-in/check-out times and door access codes to local tips and host picks, it’s the vital information needed for your stay
Engage your guests and create brand loyalty with the most comprehensive, interactive guest portal on the market. It’s everything your guests need to know – all in one place.
Easily check-in from anywhere with Mobile Check-in , access reservation details, payment details and more.
Stop searching for guest phone numbers to call or text and quickly send messages (with email redundancy) directly from your arrival/departures logs, client folios, guest directories and more.
Fuel your enthusiasm with curated listings from verified locals. It’s the best digital concierge possible; sure to create captivating, more-meaningful stays
Create extraordinary moments for your guests that foster a deep sense of satisfaction and joy – leading to more 5-star reveiws.
Fuel your enthusiasm for immersive adventures, culinary experiences and more – at discounted rates – exclusively through mybnb.app
mybnb.app provides scheduled updates and AI automation for reservations, arrivals, departures, cleaning, maintenance and more – to bring owners, guests, property managers, maintenance and housekeeping together with unprecedented simplicity and ease.
Need info? Chat directly with your host to ask about rental features, make special requests, receive recommendations and more
Engage with guests and team members , real-time, in the manner they prefer – with nearly 98% conversation, compared to just 20% for emails.
Need info? Chat directly with your host to ask about rental features, make special requests, receive recommendations and more
Forgo paying commissions to OTAs and third parties – while getting payments made sooner abd directly to your bank account
Need info? Chat directly with your host to ask about rental features, make special requests, receive recommendations and more
List on multiple channels and have reservations automatically synced to one calendar – maximizing exposure while minimizing the risk of double bookings
Need info? Chat directly with your host to ask about rental features, make special requests, receive recommendations and more
Showcase your property and give your guests the best booking experience possible with a custom website and powerful booking engine seamlessly built into the design.
Need info? Chat directly with your host to ask about rental features, make special requests, receive recommendations and more
Differentiate your rental property from the rest with your own branded App available through the Apple App Store and Google Play. Provide the ultimate level of professionalism, wow your guests, boost marketing, improve communication and more.
Need info? Chat directly with your host to ask about rental features, make special requests, receive recommendations and more
Available on any computer, or through iOS and Android apps, mybnb.app for hosts fits in perfectly at your desk or on the go
Available for iOS and Android, mybnb.app fits in perfectly with the way you like to travel.
Go to the Apple App Store or the Google Play Store from your mobile device or tablet and download mybnb.app. It’s completely free to download and use.Yes, the app requires either a telecommunications network or wireless internet connection because it uses current data for most of its functions.
Get set up in minutes, not days
We grow with hosts and through time, hosts realize the value
Yes, the app requires either a telecommunications network or wireless internet connection because it uses current data for most of its functions.
Please contact us and let us know. We will reach out the the host immediately and set them up with a free host account that provides you with all the information you need!
If your member number is not on the reservation, it will not display in your upcoming reservations. If your reservations don’t display, please contact us.
Your Mobile Access Code is tied to your mybnb.app account, so we’re only able to offer the access code on your device at this time.
Booking with the app ensures you get the best rate for your rental possible! By booking direct you will alos save on guest service and other fees often charged by online travel agencies such as AirBnB and VRBO.
If the app is crashing or experiencing issues, first try signing out of your account and then signing back in. If this doesn’t resolve the issue, please check the Apple App Store or Google Play Store to ensure you have the latest release. If you’re still having issues, please contact us (below) and a customer care agent will respond as soon as possible.